Salesforce Environments Engineer

  • Location: CBR
  • Employment Type: Contract (Project-Based)
  • Baseline Security Clearance
  • Closing Date: 29 April 2024

What You Will Do:

To deliver innovative fit-for-need ICT-based solutions to improve the National Disability Insurance Scheme. The work involves multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component. We seek an experienced Salesforce Administrator to join our dynamic fast-paced team.

Key Responsibilities:

  • Maintain and configure Health Cloud and Service Cloud applications.
  • Manage Salesforce Sandboxes and Scratch Org to support development teams.
  • Develop and continuously improve standards for Salesforce environment and release management.
  • Seek out automation opportunities for improved management of the Salesforce landscape
  • Perform ongoing system administration including maintaining user roles, monitoring application storage, security settings, profiles, sharing rules, workflow rules, and data integrity.
  • Troubleshoot identified Salesforce issues and work with external vendors to resolve them.
  • Create release plans to deploy projects and BAU fixes into Production.
  • Maintain platform security.
  • Install and configure 3rd party packages.
  • Raise support tickets with Salesforce.
  • Develop and maintain documentation on processes, policies, and configuration.
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
  • Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects, and Business Analysts.

Be a part of a forward-thinking team that values innovation, collaboration, and strategic thinking. Apply today to contribute your expertise to our continuous growth and success.